A deaf woman has told of her embarrassment after claiming to have been removed from a Frontier Airlines flight for not being able to hear the flight attendant, despite contrary accounts from the airline.<\/p>\n
\u201cI was removed from a flight because I am deaf,\u201d the woman, named Ashley, wrote in the caption of a TikTok video sharing her experience. \u201cFrontier Airlines please train your flight attendants on disability accommodations, specifically when somebody is deaf\/hard of hearing.\u201d<\/p>\n
When contacted by The Independent, a spokesperson from Frontier said the woman had actually been removed from the aircraft after she boarded with an open container that she admitted had alcohol in \u2013 in violation of company policy and federal law.<\/p>\n
In the video, other passengers can be heard expressing their own outrage as the woman is told that she must get off the aircraft. <\/p>\n
\u201cI\u2019m so embarrassed\u2026 I didn\u2019t do anything wrong\u201d she says, appearing severely distressed. She adds: \u201cI\u2019m going to go, I’m not resisting. I don\u2019t want them to say I\u2019m resisting leaving or anything.\u201d<\/p>\n
Social media users also came to her defense in the comment section of the video, with one writing: \u201cWow! Enjoy winning your lawsuit because this is actually a horrible display of disability discrimination. A lack of accommodation when it is clearly on your ticket as valid is disgusting!\u201d<\/p>\n
A deaf woman has told of her embarrassment after claiming to have been removed from a Frontier Airlines flight for not being able to hear the flight attendant, despite contrary accounts from the airline (Matt Nager)Ashley also noted that: \u201cWhen I went to rebook, the gate agents apologized for the flight attendant\u2019s behavior.\u201d<\/p>\n
\u201cThis incident emphasizes the importance of adequate training for airline personnel on how to effectively accommodate passengers with disabilities,\u201d she wrote.<\/p>\n
However, in their statement, the Frontier spokesperson said that there was \u201cno indication on the passenger\u2019s reservation\u201d that she was deaf or had any form of disability, adding that, according to various personnel who interacted with the passenger, \u201cshe was clearly and effectively conversing with them during interactions.\u201d<\/p>\n
\u201cAccording to the flight attendant directly involved in the matter, the passenger boarded with an open container which she admitted contained alcohol when questioned. Bringing an open container of alcohol on board violates both Frontier policy and federal law,\u201d the statement read.<\/p>\n
\u201cWhen the flight attendant informed the passenger of the violation, the passenger rapidly consumed the remaining alcohol in the cup before handing it over. Flight attendants further noted that the cup the passenger brought on board was affixed with a sticker advising that federal law prohibits carrying this alcoholic beverage on board an aircraft.\u201d<\/p>\n
This has resulted in the decision to remove the woman from the flight, the spokesperson added.<\/p>\n","protected":false},"excerpt":{"rendered":"
A deaf woman has told of her embarrassment after claiming to have been removed from a Frontier Airlines flight for not being able to hear the flight attendant, despite contrary accounts from the airline. \u201cI was removed from a flight because I am deaf,\u201d the woman, named Ashley, wrote in the caption of a TikTok […]<\/p>\n","protected":false},"author":1,"featured_media":5519,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[173],"tags":[],"class_list":["post-5518","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"\n